2 comments on “Not the Call Centre

  1. All the work in yon library was done by the grunts when I worked there. This is pre-computery things. The folk who had few library qualifications or none did everything. The management went to the odd meetings and the boss only showed up when he felt like it. I understood then that such management jobs in academic libraries were sinecures, ways for the totally useless to feather each others nests, or merely something to give the evil bourgeois titles and big fat pensions. Most managers are hopefully going up against the wall when the revolution comes. Anyone interested in education should read Alma Mater and TheBlissBook by that wonderful ex-librarian John McKenzie. Almost free on Kindle!

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