This really is much more like what university library website search should be like, and what should be expected of a university library website. It’s the new NCSU libraries’ website. There’s also a very brief YouTube video about it.
I checked their easy to use Chat service. It’s available from 8am to midnight (their time). Impressive. Their News service is good. They tweet. They’re on Facebook. They have GroupFinder so that their students can find each other. They have online booking of rooms. They do mobile access. Their students can see what computers are available.
There’s lots of impressive features on their website. More university library websites should be like this.
Also nice to see thay have a copy of the book I edited with Jim Corlett, and some papers :-)